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Push notifications

Push messages on your branded Access App provide a quick and convenient way to securely authenticate your customers.

Use push notifications if you...

With push messages, passwordless authentication is fast and effortless. At each transaction, your users get a smooth, transparent authentication flow with near immediate feedback.

We recommend push notifications as an authentication method, if the following are true for your business:

  • You want a low-effort, smooth authentication experience for you users.
  • You want authentication to be as quick as possible.
  • You do not want to invest in major technical development.

Your users can register any mobile device that runs the branded Access App as an authenticator. When authenticating a transaction, a push message is sent from your application, which is delivered by Apple and Google services to the user device. Tapping the notification opens the branded access app, where the user can confirm the transaction using a PIN or biometrics.

Registration and authentication flow

To get started, you need the following information available:

To implement and use push notifications, see the instructions on the following pages:

  1. Enroll Your Access App
  2. Authenticate using the Access App

Push authentication relies on settings and capabilities of the user device. In most cases, default device settings allow the messages to arrive to the Access App without issues. If you experience that push messages do not arrive to a registered authenticator, see the Troubleshooting Guide.